- FAQ -
Duria Australia

The orders are packed and shipped fresh daily to your shipping address by our delivery partners across Australia,

However, due to the frozen nature of our product, we are only capable of shipping to major cities of Australia only, usually 20-25km radius from CBD areas, we will usually ship within 1-5 working business days. 

Due to our short processing time, we will not be able to make any changes once your order has been placed.

All orders will be processed on the next working day and expect delivery within 1-5 working business days. Once the order is fulfilled, you will receive an email confirmation with tracking information. 

You can checkout/make a payment on our online store using a credit card (SquarePay).

If you have any issues regarding payment, please PM/Message us at: 

Facebook: Duria Australia

Due to perishable goods and frozen product handling, we DO NOT offer you a refund or exchange. All of our products are ensured fresh and hygienic. 

Please do not send your purchase back to the manufacturer.

If you have any other question, please feel free to message us at our Facebook: Duria Australia

Wanna order in bulk for your business or want to launch durian related events?

Please feel free to message us at our Facebook: Duria Australia