Ozwin Privacy Policy

Ozwin collects personal data that users provide during registration, account management, and use of its online services. This may include, but is not limited to, names, contact details, date of birth, payment information, and identity verification documents.

Types of Personal Information Collected

The following categories of personal data may be collected:

• Full legal name and date of birth;
• Email address and contact number;
• Residential address;
• Payment and financial account details;
• Identity documents submitted for verification;
• Device identifiers, IP addresses, and browser data collected automatically.

How Data Is Protected

Ozwin applies technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, or disclosure. These measures include:

• Encrypted transmission of data using industry-standard protocols;
• Restricted internal access on a need-to-know basis;
• Secure storage systems with access controls;
• Regular reviews of data security practices.

User Rights

Users located in Australia have rights over their personal data, including:

• The right to access personal information held about them;
• The right to request correction of inaccurate or outdated data;
• The right to request deletion of their data, subject to legal retention requirements.

Ozwin processes personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Users who wish to exercise any of these rights may submit a request through the platform’s support channels.

Personal data collected by Ozwin is used strictly for lawful, transparent purposes directly related to the provision of its online services. Information is never processed in ways that are incompatible with the purpose for which it was originally collected.

Purposes of Data Processing

Personal information may be used for the following purposes:

• Account creation, verification, and ongoing account management;
• Processing deposits, withdrawals, and other financial transactions;
• Delivering customer support and responding to user enquiries;
• Improving the functionality and performance of online services;
• Conducting analytics to better understand usage patterns and user preferences;
• Sending promotional communications, where the user has provided consent;
• Meeting legal obligations, including anti-money laundering and responsible gambling requirements.

Lawful Basis for Processing

All data processing activities are conducted on a lawful basis, which may include:

• User consent provided at registration or during the use of services;
• Contractual necessity, where processing is required to deliver the agreed service;
• Legal obligation, where processing is mandated by applicable Australian law;
• Legitimate interests, provided those interests do not override user rights.

Ozwin does not sell personal data to third parties for commercial gain. All processing is carried out in a manner consistent with user expectations and applicable regulatory obligations.

Users have the right to access the personal information Ozwin holds about them at any time. Requests for access, correction, or deletion of data can be submitted through the platform’s designated support channels.

Accessing and Updating Data

To access or update personal information:

• Users may log in to their account and review stored details directly;
• Requests for corrections to inaccurate or incomplete data can be submitted to the support team;
• Ozwin will process correction requests within a reasonable timeframe, in accordance with the Australian Privacy Principles.

Data Deletion

Users may request the deletion of their personal information. Deletion requests are subject to the following conditions:

• Retention obligations imposed by Australian law or regulatory requirements may prevent immediate deletion;
• Data necessary for the resolution of ongoing disputes or investigations will be retained until those matters are resolved;
• Upon fulfilment of all legal retention periods, data will be securely destroyed.

Consent to Security and Payment Processing

By creating an account and using Ozwin’s online services, users acknowledge and consent to:

• Identity verification and security checks conducted by Ozwin or its authorised third-party providers;
• The processing of payment data by licensed payment service providers engaged by the platform.

These processes are necessary for the secure operation of the platform and the protection of all users.

Ozwin is an online gaming and wagering platform intended exclusively for individuals aged 18 years and over. The collection of personal information from minors is strictly prohibited.

Age Restriction

Access to Ozwin’s services is restricted to adults. Users must confirm they are 18 years of age or older at the point of registration. The platform does not knowingly collect or store personal information from individuals under the age of 18.

Limitations on Age Verification

Ozwin is not always able to independently verify the age of a user without the submission of appropriate identification documents. Users are required to provide accurate age information during registration. Where identity documents are requested as part of the verification process, users must comply to continue using the platform.

Parental Requests for Data Deletion

If a parent or legal guardian becomes aware that their child has registered on the platform and provided personal information without authorisation, they should contact Ozwin’s support team immediately. Upon verification of the request:

• The minor’s account will be closed;
• All associated personal data will be deleted from Ozwin’s systems in accordance with applicable privacy obligations.

Ozwin takes the protection of minors seriously and will act promptly on any verified parental or guardian request.

As an online platform, Ozwin operates with the support of service providers and business partners located in various countries. As a result, personal data collected from Australian users may be transferred to, stored in, or processed in countries outside of Australia.

Where Data May Be Processed

Personal information may be handled in jurisdictions where Ozwin’s technology infrastructure, payment processors, or operational partners are based. These locations may not have data protection laws equivalent to those in Australia.

User Consent to International Transfers

By using Ozwin’s online services, users consent to the transfer of their personal data to overseas recipients as described in this document. Ozwin takes steps to ensure that any such transfers are conducted with appropriate safeguards in place.

Confidentiality Obligations of Partners

All third-party partners and service providers engaged by Ozwin who receive personal data are required to:

• Maintain the confidentiality of all personal information provided to them;
• Process data only for the specific purposes authorised by Ozwin;
• Implement appropriate technical and organisational security measures;
• Comply with applicable data protection and privacy standards.

Ozwin does not transfer personal data to overseas recipients without first assessing their ability to provide adequate protections consistent with Australian privacy obligations.

This section constitutes a legal disclaimer and forms part of the Ozwin Privacy Policy. It may alter the scope or legal effects of the rules set out in this document, depending on the circumstances in which it applies.

Applicability

This disclaimer applies from the moment a user accepts the terms of this Privacy Policy. Acceptance may occur through one or more of the following actions:

• Electronic or written signature of an agreement that references this policy;
• Ticking an acceptance checkbox or clicking an acceptance button during registration;
• Continued use of Ozwin's online services following publication of an updated version of this document.

Scope of the Disclaimer

Ozwin provides its services and processes personal data in good faith and in compliance with applicable laws. However:

• Ozwin does not accept liability for events beyond its reasonable control that may affect the security or availability of personal data;
• The platform is not responsible for the privacy practices of independent third-party websites or services linked from its platform;
• Any limitation of liability set out in this disclaimer applies to the extent permitted by Australian law.

Users are advised to review this document periodically, as updates to this disclaimer may affect their rights and Ozwin's obligations.

Cookies are small text files placed on a user’s device when they visit a website. Ozwin uses cookies to improve the functionality and performance of its online services.

How Cookies Are Used

Cookies collected through the Ozwin platform may be used for the following purposes:

• Gathering statistical data on how users interact with the site;
• Analysing browsing behaviour to identify areas for improvement;
• Personalising the user experience based on preferences and previous activity;
• Supporting the ongoing development and optimisation of the platform.

Cookie Retention Period

Cookies placed by Ozwin are retained for a period of up to 12 months from the date they are set. After this period, cookies are automatically removed from the user’s device unless renewed through continued use of the site.

Managing Cookie Preferences

Users may manage or disable cookies through their browser settings at any time. Disabling certain cookies may affect the functionality of the platform or limit access to some features. First-party cookies necessary for the secure operation of user accounts may not be subject to opt-out.

By continuing to use Ozwin’s online services after being notified of cookie use, users consent to the placement of cookies on their device as described in this section.

Access to and use of Ozwin’s online services constitutes full and unconditional acceptance of this Privacy Policy in its entirety.

Current Version

The version of this Privacy Policy currently published on the Ozwin website is the version in effect and supersedes all previous versions. Users are responsible for reviewing this document periodically to remain informed of any changes.

Updates to the Policy

Ozwin reserves the right to update or amend this Privacy Policy at any time. Where material changes are made:

• The updated policy will be published on the platform with a revised effective date;
• Continued use of the platform following publication of the updated policy constitutes acceptance of the revised terms.

No Opt-Out from Core Obligations

Certain data processing activities, such as identity verification, transaction processing, and compliance with Australian legal obligations, are required for the operation of the platform. Users who do not accept these terms may not be able to access or use Ozwin’s services.

Ozwin may share personal information with third parties under specific and defined circumstances. All such disclosures are conducted in accordance with applicable Australian privacy laws.

Circumstances for Disclosure

Personal data may be disclosed to third parties in the following situations:

• Compliance with a legal obligation, court order, or regulatory requirement issued by an Australian authority;
• Resolution of disputes, including fraud investigations or legal proceedings;
• Performance of contractual agreements with service providers necessary for the delivery of the platform's services.

Disclosure to Service Providers

Where personal information is shared with third-party service providers, those providers are identified or described on the Ozwin platform where possible. In cases where a specific provider is not listed:

• Users will be informed of the purpose and scope of the disclosure prior to or at the time of transfer;
• Data will only be shared to the extent necessary to fulfil the stated purpose.

Consent to Third-Party Disclosure

By submitting personal information to Ozwin and using its online services, users consent to the disclosure of their data to third parties as described in this section. This consent is a condition of access to certain features of the platform, particularly those involving payment processing, identity verification, and account security.

The Ozwin platform may contain links to third-party websites for informational or operational purposes. These external sites are independent of Ozwin and operate under their own privacy policies.

No Responsibility for External Sites

Ozwin does not control, endorse, or take responsibility for the content, data collection practices, or privacy policies of any external website accessed through a link on the platform. Once a user navigates away from Ozwin to a third-party website:

• The user’s data becomes subject to the privacy practices of that external site;
• Ozwin has no control over how that data is collected, stored, or used;
• Any personal information submitted on an external site is governed solely by that site’s privacy policy.

Advice to Users

Users are advised to exercise caution when following links to external websites and to review the privacy policies of those sites before submitting any personal information. The presence of a link on the Ozwin platform does not constitute an endorsement of the linked site or its data handling practices.